Health Alert – U.S. Embassy Cairo (April 1, 2020)

Location: Egypt


The U.S. Embassy in Cairo has coordinated with the Egyptian Government to arrange for repatriation flights from Egypt to the United States via EgyptAir, departing Cairo and flying directly to Washington, D.C. (Dulles) using a Boeing 787 Dreamliner.  One flight departed today as planned, and the next flight is scheduled to depart on Friday April 3.

The Embassy is aware that this flight is nearing capacity, but there may be cancellations of existing reservations so if you wish to depart and have been unable to purchase a ticket yet,  please keep trying.  A few people were able to book seats on the April 1 flight immediately before departure at the airport terminal.

These are private commercial flights for which U.S. citizens who wish to depart Egypt will be able to purchase tickets directly by calling the EgyptAir call centers 24 hours a day:

  • Landline: 0900 70000
  • Mobile: 1717
  • From outside of Egypt: Call the EgyptAir international call center +971 443 58 444

Tickets can also be purchased through the EgyptAir ticketing office in Terminal 3 of the Cairo Airport.  No online booking is allowed for these flights

Please note:

  • Priority seating will be given to U.S. citizens, with some allowances for Legal Permanent Residents and visa holders accompanying them. If you do not currently have a valid visa, the Embassy will not be able to issue one in advance of the flight.
  • These are private, commercial flights operated by EgyptAir and subject to EgyptAir policies regarding fares, baggage, etc.  Any travel beyond Washington D.C. (Dulles) will be your responsibility to arrange. The fare for these tickets has been set by EgyptAir.
  • All U.S. citizens departing Egypt remain subject to Egyptian immigration laws.  If you have overstayed your visa or are otherwise out of compliance with Egyptian immigration laws, you may be required to pay a fine before departing or be denied boarding.  Consult Egyptian immigration authorities now if you have any questions about your status.

The U.S. Embassy in Cairo has collected information from U.S. citizens in order to estimate the demand for flights departing Egypt. If you have already sent us your information please do not do so again.  If you have been able to successfully book a flight departing Egypt, or if you no longer wish to depart Egypt at this time, please notify us by emailing  Please include your name and date of birth in the subject line of the email.

If you have not done so already, you can still enter your information via this online form(  We will not share your information with any third party without your consent, and encourage you to contact EgyptAir directly now if you wish to purchase a ticket.

The U.S. Embassy in Cairo reminds U.S. citizens that they must have a valid U.S. passport in order to travel.  If you do not currently have a valid U.S. passport you may come to the U.S. Embassy Sunday-Thursday, 8:00 a.m. – 10:00 a.m. to apply for one.  No appointment is necessary, but you must bring all necessary documents, photos, and fees.  Anyone with a valid U.S. passport will not be seen.

If you have additional questions about assistance with returning to the U.S., please send an email to

The U.S. Embassy in Cairo reminds U.S. citizens in Egypt to adhere to local quarantine and curfew measures to prevent the spread of the virus and to continue to check with other commercial airlines for upcoming flights that might be departing the country.  The Embassy will continue to work with the Egyptian government to identify or arrange options for U.S. citizens who wish to depart Egypt.

Actions to Take:


  • U.S. Embassy Cairo (Cairo, Egypt)
    5 Tawfik Diab St
    Garden City, Cairo, EGYPT
  • State Department – Consular Affairs 888-407-4747 or 202-501-4444