Frequently Asked Questions – Routine Consular Services

1. When is the next flight to the U.S.?

At this time, the Embassy is not aware of any scheduled or confirmed flights from Egypt to the U.S. When we do have any information to share about flights, we will share it via STEP, our website, and social media. Register for STEP here: https://step.state.gov

2. When will the Embassy reopen for visa appointments?

All routine consular services have been suspended worldwide. That includes all visa interviews. When we are able to resume routine services, we will announce that on our website and social media.

3. What is the status of the Diversity Visa lottery program?

All routine consular services have been suspended worldwide. We do not have any information on the DV lottery program. You can check on the status of that program here: https://dvprogram.state.gov/

4. My Immigrant Visa is going to expire before I can fly to the U.S. What should I do?

You will likely need to renew the visa but we do not have information on that yet. You should make all efforts to depart Egypt before your Immigrant Visa expires. If you are not able to do so, please email ConsularCairoIV@state.gov

5. I paid the fee for a tourist visa but am now not able / not interested in traveling. Can I get a refund?

There are no refunds for visa application fees. The fee is valid for one year should you wish to apply later.

6. I am eligible to renew my visa by mail. Can I send my passport to the Embassy to do that?

We are able to process renewal applications as they do not require an in person interview and are still allowed by the Department of State. If you are eligible to renew your visa by mail, please follow the instructions under “Renew my Visa” at UStraveldocs.com.

7. I need to renew my U.S. passport.

All routine consular services have been suspended worldwide. That includes all routine passport services. When we are able to resume routine services, we will announce that on our website and social media. If you have an emergency situation and have a confirmed flight departing Egypt, please email ConsularCairoACS@state.gov

8. I need to have something notorized / need DNA verification / need a birth certificate, etc.

All routine consular services have been suspended worldwide. When we are able to resume routine services, we will announce that on our website and social media.

9. I am a U.S. Legal Permanent Resident, came to Egypt to visit, and got stuck here. My Green Card is going to expire. What do I do?

You should make all possible efforts to return to the United States as soon as possible in order to maintain your Legal Permanent Resident status. If you are unable to do so, please email ConsularCairoIV@state.gov.

10. I am planning to study in the U.S. Should I go ahead and pay the SEVIS fee, or wait till I can apply for a visa?

All routine consular services have been suspended worldwide. That includes all student visa interviews. When we are able to resume routine services, we will announce that on our website and social media. Please wait to pay your SEVIS fee until we resume interviews and you have an appointment.

11. Is the American Center at the Embassy open?

The American Center at U.S. Embassy Cairo is currently closed to visitors due to precautions related to the coronavirus. When we are able to reopen, we will announce that on our website and social media. In the meanwhile, we are offering a number of virtual programs. To find out more, see: https://eg.usembassy.gov/education-culture/acc/

12. What are the latest curfew measures in Egypt related to the coronavirus?

The latest information on curfew measures and other precautionary measures taken by the Government of Egypt to respond to the coronavirus can be found here: https://eg.usembassy.gov/u-s-citizen-services/covid-19-information-2/

13. I am a U.S. citizen in Egypt. How can I vote in the upcoming U.S. presidential election or other elections?

If you are a U.S. citizen residing in Egypt and wish to vote in a U.S. election, please see the information here: https://eg.usembassy.gov/u-s-citizen-services/voting/