In an emergency event involving a U.S. citizen during and after business hours, please contact the American Citizen Services (ACS) unit via the main U.S. Embassy Cairo switchboard: (20-2) 2797-3300.
This number is for emergency situations only. Emergency events include:
- Welfare and Whereabouts requests
- Child Custody cases
- Lost/Stolen Passports
If you have a question about non-emergency services for U.S. citizens, please send an email to the ACS unit at ConsularCairoACS@state.gov. This email should include the Full Name of the U.S. citizen(s), their passport number(s), phone number(s), and a description of the issue. The ACS unit will respond to your email inquiry within two business days.